XCEL Fitness Gym Cycle Terms and Conditions

LATE/NO SHOW POLICY

A $15 FEE WILL BE INCURRED IF CLIENTS SHOW UP LATE TO CLASS OR FAIL TO SHOW UP TO THEIR BOOKED CLASS

LATE IS CONSIDERED SHOWING UP TO CLASS ANYTIME AFTER THE SCHEDULED TIME

NO ONE WILL BE ALLOWED TO ENTER THE SPIN ROOM AFTER THE FIRST SONG/FIRST 5 MINUTES AS A SIGN OF RESPECT TO THE CLASS AND ALSO FOR YOUR SAFETY

FIRST TIME RIDERS ARE EXPECTED TO ARRIVE AT LEAST 15 MINUTES BEFORE THE START OF CLASS TO ENSURE THAT THEY ARE SET UP CORRECTLY AND HAVE ANY QUESTIONS ANSWERED

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CANCELLATION FEE

CLIENTS MUST CANCEL THEIR BOOKED CLASS 2 HOURS PRIOR TO THE START OF CLASS OR INCUR A CHARGE OF $15

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XCEL Fitness Gym Cycle

/WELLNESS LIVING

WHEN SIGNING UP FOR AN ACCOUNT ENSURE THAT THE FOLLOWING INFORMATION IS FILLED IN TO ALLOW FOR A SMOOTH EXPERIENCE

1. FULL NAME
2. PHONE NUMBER
3. EMAIL
4. CLEAR HEAD SHOT (FAILURE TO HAVE A PHOTO COULD AFFECT YOU BEING ADMITTED INTO A CLASS)
5. CARD ON FILE